Support
Help with your account, projects, uploads, and video delivery. Include your account email and workspace name; never send passwords or payment details.
Contact
Talk to the VodSpot team
Questions about private video hosting, client delivery, your workspace or billing? Write to the right address below and your message goes straight to the people who handle it.
✓ 7-day free trial 5 GB included No credit card
Email us
Choose the right address
Enterprise and partnerships
Contact us about larger teams, business requirements, partnerships, and integrations.
Refund requests
Include your account email, workspace name, purchase date, and transaction or invoice reference. Do not send card details.
Security reports
Report suspected vulnerabilities with reproduction steps and affected URLs. Do not access data that is not yours.
Privacy and personal data
Questions about personal data, privacy, and requests to exercise your data rights.
Legal enquiries
Questions about terms of service and other legal matters.
Faster answers
What to include in your message
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Your account
The email you sign in with and the workspace name.
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Where it happened
The project, video or delivery link involved.
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What you expected
What you tried to do and what happened instead, with the approximate time.
Self-service
Maybe the answer is already here
Help center
Uploads, delivery, team and billing
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Choose the space and workflow your video business needs
Compare VodSpot plans for private 4K video hosting, branded client delivery, storage, analytics, custom domains, and teams.
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Security
How private video stays private
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System status
Service availability and incidents
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FAQ
Frequently asked questions
Can I try VodSpot before talking to sales?
Yes. Start a 7-day trial with 5 GB of storage — no card required.
Do you offer plans for larger teams?
Studio includes up to 20 team members and 1.5 TB of storage, and extra storage can be added. For larger teams or special requirements, write to the enterprise address.
How do I request a refund?
Write to the refund address with your account email, workspace name, purchase date and invoice reference. Never include card details.
Where do I report a security issue?
Send it to the security address with reproduction steps, affected URLs and the likely impact. See the security page for details.
Prefer to see it first?
Start a free trial and try VodSpot yourself
Start with seven days and 5 GB. No credit card required.